2. Challenging Cherished Practices Harvard Leadership Guru Ron Heifetz makes a critical distinction between technical and adaptive problems. In the former, we need to revise our way of doing something in a particular context; in the latter, we need to revise (or reinvent) our whole way of thinking about the context in which we are doing things. Again, Moneyball provides an excellent example. (If you haven’t seen the film or read the book, it may be helpful to refer to my earlier post to recap the story.) If the problem is that the A’s don’t have enough money to buy the best players they really only have one option if they want to win:...