This is the first in a series of posts on common leadership pitfalls. When I think about the best leaders I’ve known and seen and when I think about occasions my time – whether in a primary leadership role or not – has been best used or wasted, several themes come into focus. In this first post, I will take up one of the most common leadership pitfalls: confusing good process with actual productivity. I intentionally modify “process” with the adjective “good” because I want to be clear that a) I think attention to process is very important and b) this isn’t a complaint about busyness for busyness sake. Attending with care to...